Last updated: August 10, 2026
This Payment Policy explains the payment methods, payment processing procedures and related terms applicable to purchases made from Paper & Objects.
Please review this Payment Policy before completing your purchase.
Only payment methods displayed during checkout are available for the relevant order.
1. Accepted Payment Methods
Available payment methods will be displayed during checkout before you submit your order.
The payment methods available to you may vary depending on factors such as:
- Country or region;
- Currency;
- Order value;
- Product;
- Delivery method;
- Payment provider availability; and
- Other applicable transaction requirements.
Only payment methods shown during checkout are available for the relevant order.
We do not guarantee that every payment method will be available for every customer, destination or order.
2. Payment Information
When placing an order, you agree to provide accurate and complete payment and billing information.
By submitting payment information, you confirm that:
- You are authorized to use the selected payment method;
- The information provided is accurate and complete;
- Any required funds or credit are available; and
- You authorize the applicable payment provider to process the transaction.
Providing false, inaccurate or unauthorized payment information may result in an order being delayed, declined or cancelled.
3. Payment Processing
Depending on the payment method selected, payments may be processed by independent banks, payment gateways, payment service providers or technology providers supporting our online store.
Payment processing may be subject to the terms, privacy policies and security procedures of the applicable payment provider.
Paper & Objects does not require customers to send passwords, PINs or complete payment-account login credentials by email.
4. Prices and Currency
Product prices are displayed through our online store.
The applicable currency and final amount payable will be displayed before you submit your order.
If your bank or payment provider performs currency conversion, the provider may apply its own:
- Exchange rate;
- Currency conversion fee;
- Foreign transaction fee; or
- Other payment-related charges.
Any such third-party charges are determined independently by the relevant provider and are outside our direct control.
5. Taxes, Shipping and Additional Charges
The total amount payable for your order will be displayed before you submit your purchase.
Any applicable taxes, shipping charges or other mandatory charges will be disclosed before the order is submitted where required.
Please review the complete order total carefully before confirming your purchase.
Shipping and delivery charges are governed by our Shipping and Delivery Policy.
For EU consumers, the total price and applicable additional charges must be communicated before purchase, which is why this wording is used.
6. Payment Authorization
Submitting an order does not necessarily mean that payment has been successfully authorized or that the order has been finally accepted.
Depending on the selected payment method, payment may need to be successfully:
- Authorized;
- Verified; and
- Confirmed
before the order can proceed.
We may reasonably delay, decline or cancel an order where:
- Payment cannot be verified;
- Payment authorization fails;
- The transaction appears unauthorized;
- Fraudulent activity is reasonably suspected;
- Billing or order information appears inconsistent;
- Required verification cannot be completed; or
- Processing the transaction would violate applicable law.
If an order is cancelled after payment has already been successfully collected, any applicable refund will be processed in accordance with our Return and Refund Policy.
7. Order Confirmation
After successfully submitting an order, you will normally receive an order confirmation using the email address provided during checkout.
The order confirmation may include:
- Order number;
- Products ordered;
- Quantity;
- Total order amount;
- Selected payment method;
- Billing or delivery information; and
- Other relevant order details.
Please review your order confirmation carefully.
If you notice an error, contact us as soon as possible at:
An order confirmation confirms that we have received your order but does not necessarily mean that the order has already been dispatched.
8. Failed or Declined Payments
A payment may fail or be declined for reasons including:
- Insufficient funds;
- Incorrect payment information;
- Payment account restrictions;
- Security verification requirements;
- Fraud-prevention controls;
- Payment provider restrictions; or
- Temporary technical issues.
Where a payment is declined by an independent payment provider, we may not be able to override that provider's decision.
You may need to contact your payment provider or select another payment method available during checkout.
9. Pending Payments
Some payments may temporarily appear as pending while authorization or verification is being completed.
During this period, we may wait for confirmation from the applicable payment provider before processing or dispatching the order.
If the payment cannot be successfully confirmed, the order may be cancelled.
10. Duplicate Payments
If you believe that you have been charged more than once for the same order, please contact us promptly.
Please provide:
- Your full name;
- Order number;
- Email address used for the order;
- Payment date;
- Amount charged; and
- Relevant transaction information.
Please do not send passwords, PINs, login credentials or complete payment-card information by email.
We will review the available transaction information and assist where appropriate.
11. Payment Security
We take reasonable measures designed to provide a secure purchasing environment.
For your security:
- Complete payments only through our official checkout or an authorized payment provider;
- Never send passwords or PINs by email;
- Never send complete payment-account login credentials to customer support;
- Review your order information before confirming payment; and
- Keep your order confirmation and payment records.
Personal information associated with payments is handled in accordance with our Privacy Policy.
12. Fraud Prevention and Verification
We may perform reasonable checks designed to prevent:
- Unauthorized purchases;
- Identity misuse;
- Payment fraud;
- Account abuse;
- False or suspicious orders; and
- Other potentially fraudulent transactions.
Where reasonable grounds exist to suspect unauthorized or fraudulent activity, we may:
- Temporarily hold an order;
- Request additional verification;
- Decline a transaction; or
- Cancel an order.
Any verification measures will be used only where reasonably necessary for transaction security, fraud prevention or compliance purposes.
13. Refunds
Refunds are handled in accordance with our Return and Refund Policy.
Where reasonably possible and unless otherwise agreed or legally permitted, approved refunds will normally be issued through the payment method used for the original transaction.
Depending on the payment provider, additional processing time may be required before a refund becomes visible in your account.
Where the original payment channel cannot reasonably be used for a refund, we may contact you to arrange an appropriate alternative refund method.
Never send passwords, PINs or complete payment-account credentials when providing information required for a refund.
14. Payment Disputes
If you believe that a payment connected with your order is incorrect or unauthorized, please contact us promptly at:
Please provide your order number and sufficient information to allow us to investigate the transaction.
You may also have rights to contact your bank or payment provider directly in accordance with their procedures.
15. Payment Information and Privacy
Payment-related personal information is processed in accordance with our Privacy Policy.
Depending on the payment method selected, information reasonably necessary to process or protect the transaction may be shared with relevant service providers, including:
- Payment providers;
- Banks or payment gateways;
- Technology providers supporting our online store;
- Fraud-prevention providers;
- Delivery providers where payment processing requires their involvement; and
- Other service providers reasonably necessary to complete the transaction.
Such information may be used for purposes including:
- Processing payments;
- Managing orders;
- Confirming transactions;
- Preventing fraud;
- Processing refunds; and
- Complying with applicable legal requirements.
16. Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect changes in:
- Available payment methods;
- Payment providers;
- Security procedures;
- Fraud-prevention requirements;
- Business operations;
- Legal or regulatory requirements; or
- Other legitimate operational needs.
The latest version will be made available through our online store with an updated revision date.
Changes will not retroactively remove mandatory consumer rights connected with an existing purchase where such rights are protected by applicable law.
17. Contact Us
If you have questions regarding a payment, transaction, order or refund, please contact us:
Paper & Objects
CVR Number: 33733283
Business Type: Sole Proprietorship
Responsible Person: Julie Sommer Hansen
Registered Address:
Ny Havnegade 79
8700 Horsens
Denmark
Email: hello@paperandobjects.com
Telephone: 53537541